Dedicated Customer Sales & Service Team
Experts on the Complete Tech Lighting Portfolio
- Specification details and cross-over references
- Installation techniques and troubleshooting
- Production, scheduling and delivery oversight
- Pricing
- Custom capabilities
Highly Available, Responsive & Responsible
Quick Ship Program
- Our goal is to ship ANY order of less than 100 downlights (hundreds of thousands of unique SKUs) in less than 5 days
- Orders over 100 ELEMENT downlights ship in 10 days
- 16 selected popular SKUs ship in 24-hours for easy specifying and delivery
- 24-hour shipping on all Entra downlight orders
- 3 days on Decorative products, many shipping in 24-hours
Specifier Samples in 48 Hours
- We appreciate that nothing validates a design like seeing a physical sample
- 48 hour turn-around time on ANY ELEMENT part number, includes cord & plug for easy demonstration
- Cord & Plug decorative samples with discretion based on "scale" opportunities
Fixture Schedule Labels
- Provide us with your fixture schedule and we will be happy to label each box aiding in on-site organization and installation
- A happy contractor makes for a happy project
Dimmer Compatibility
- Download our dimmer compatibility list which is updated regularly
- Need a specific dimmer tested? No problem! Provide us with the dimmer or a part number and we’ll work on testing compatibility
Product Cross Overs
- Struggling with an "equal" or competitive downlight product? We are here to help with fill-ins, quick ships, or pricing
- Provide us with a competitive part number and we’ll find the closest match in our portfolio
- Applies to anything in the Tech Lighting portfolio: Decorative, Outdoor, Architectural
Lighting Calculations
- Download from our robust .ies file library or utilize our team of experts to run measurements to ensure you are getting the required light levels
- Photometric file creation for specific projects/products, based on need and scale
